How can we help?

Workframe is where Zambian creatives put their work online and run their creative business: a portfolio with your own link, case studies, a profile clients can find, and (on Pro) quotes, invoices, receipts and contracts. Hirers use it to find creatives and post jobs.

Yes to start. You can publish up to 5 projects on a free account for as long as you like, with no credit card. New accounts also get 60 days of Pro free. After that you stay on Free unless you choose Pro (K55 per month).

Sign up as a creative, finish the short setup (your name, a username and what you do), then add your first project with a cover picture and a short story. Your portfolio has its own link, shown on your profile, that you can share anywhere.

Your profile and the projects you publish are public: anyone can see them, signed in or not. Your invoices, quotes, contracts and client files are private to you unless you choose to send someone a link.

Pictures (JPG, PNG or WebP) and short videos up to 5 MB, or a link to a YouTube or Vimeo video. Pictures are shrunk automatically so they load quickly for visitors on slower connections.

Videos need more data than pictures, so on a weak connection they take longer. A short, small video loads fastest. For longer films, paste a YouTube or Vimeo link instead of uploading.

Open the project, then choose Edit to change it or Delete to remove it. Deleting a project also removes its pictures from Workframe.

A free account can publish up to 5 projects. Your published work stays online; to add more, move to Pro, which has no limit.

Through Explore (the latest work), the talent directory (every creative with a finished profile is listed, on any plan), your link, and the contact buttons on your profile. Keep your profile fresh and your best work first.

Sign up as a hirer (it is free). Browse creatives and send a message or collaboration request, or post a job: describe what you need, and creatives can apply. You can have up to 5 open jobs at a time.

Use the Report option on their profile, project, comment or message, or block them so they can't message you. Our team reviews every report. You can also write to us at the address below.

Open the Upgrade page, choose Pro and how often to pay (every month, every 6 months or every year; the longer ones cost less). We arrange payment with you by mobile money and switch your plan on once it arrives. You get a receipt by email. Pro is K55 per month.

No. Nothing renews automatically. Your plan runs until the end of the period you paid for, then your account returns to Free (and keeps everything you made) unless you pay again.

Fees already paid are not refunded unless the law requires it or we agree otherwise. If something went wrong with a payment, write to us and we will look at it properly.

Write to support@workframe.co.zm with the name on your account and the mobile money reference of the payment. We record it as soon as we see it and send your receipt.

Check your spam or junk folder first. The page that says Check your email lets you ask for it to be sent again. If it still does not arrive, write to us and we will help you in.

Open Account from the menu in the top right. You can change your email and password there (you will be asked to confirm with your current password).

Yes, both. In Account, choose Download your data for a copy of what Workframe holds about you, or Delete account to remove your account and everything on it. Deleting is permanent.

In Account you can switch off the emails about requests and applications, and the occasional news and offers. Offers emails also have an unsubscribe link. Emails about your own account, such as a plan about to end, still arrive.